Houston Local Pickup
HOUSTON LOCAL PICKUP POLICY
Local Pickup is available for customers in the Houston, Texas area and can be selected directly at checkout for eligible orders.
This is a pickup location only — it is not a retail store.
In-person shopping, browsing, fittings, and try-ons are not permitted.
How Local Pickup Works
Place your order online and select “Pickup in Store” at checkout.
After your order is placed, our team will prepare and verify your order.
Please DO NOT come to the pickup location until you have received your “Ready for Pickup” confirmation.
Selecting Local Pickup at checkout does not mean your order is immediately available for collection.
Once your order is ready, you will receive a notification confirming that it is available for pickup along with the necessary pickup details.
No appointment or Google Form is required.
Pickup Hours
Local Pickup is available 7 days a week during the following designated pickup windows:
10:00 AM – 12:00 PM
2:00 PM – 4:00 PM
Pickup is available during these timeframes only.
There are no pickups between 12:00 PM and 2:00 PM.
Customers arriving outside of the designated pickup hours may not be able to access or collect their order.
Weekend Building Access
Our building's main entrance may be locked on weekends.
If you are picking up on Saturday or Sunday, please use the building access link provided in your Ready for Pickup notification to enter the facility.
Please do not arrive until you have received confirmation that your order is ready.
Pickup Timeframe
Orders must be collected within 7 days of receiving the Ready for Pickup notification.
Orders not collected within this timeframe may be canceled and issued as store credit.
Refunds are not issued for uncollected pickup orders.
Important Information
- Local Pickup is available only for orders where Pickup in Store is selected at checkout.
- This location is not a storefront.
- Walk-in shopping, browsing, fittings, and try-ons are not permitted.
- Customers must wait for a Ready for Pickup confirmation before arriving.
- Orders may only be collected during the designated pickup hours of 10:00 AM–12:00 PM or 2:00 PM–4:00 PM.
- Orders are handed off exactly as purchased online. Order changes cannot be made at the pickup location.
- Local Pickup orders are not eligible for shipping promotions.
- Once Local Pickup has been selected and the order has entered processing, it cannot be converted to shipping.
- Please have your order confirmation or order number available when collecting your order.
Order Changes & Cancellations
Local Pickup orders follow our standard order-change and cancellation policy.
Customers have a 1-hour window after placing an order to request an order update or cancellation.
After the 1-hour window or once the order has entered processing, changes and cancellations are not guaranteed and may not be possible.
Requests must be sent to info@lavishfemme.com.
Questions or Issues?
For any questions, updates, or concerns regarding your Local Pickup order, please contact our Customer Care team:
Please do not contact or approach the pickup facility directly regarding order issues. All order-related communication must go through Lavish Femme Customer Care.
Thank you for shopping with Lavish Femme. We look forward to preparing your order! 💕